Yizhou POD is currently in beta. The platform’s main features are available, while some features, pages, workflows and third-party platform connections are still being validated and improved. Through real business use and user feedback, we aim to further improve the platform’s stability, accuracy and ease of use.
1. Before you start
The beta label only indicates the platform’s current product stage. It does not mean that orders you submit are simulated, or that top ups, payments, production, shipping or after-sales service are test activities.
During the beta, account top ups, order submissions, payments, production, shipping, refunds and after-sales service are all real business activities, with normal fulfillment under the platform’s existing rules.
Unless a page explicitly labels a feature as simulated, any business action you take on the platform may have real consequences. Before proceeding, carefully check the product, model, design, quantity, recipient details, logistics method and costs.
Orders that have been confirmed or paid for remain subject to their confirmed details, the Terms of Service and the After-sales Service Coverage and Refund Policy. Being in beta does not reduce your legal rights or automatically release the platform from its fulfillment obligations for orders that have taken effect.
2. How to participate
This beta primarily involves customers invited by Yizhou Industrial. Users who know about the platform but have not received an invitation can also sign up for an account themselves and use the features currently available.
Some features still being validated may be made available in phases based on testing progress, account circumstances or actual business needs. Whether you are invited or sign up yourself, this notice and the platform’s current terms of service, privacy policy and business rules apply when you use the platform.
3. What may happen during the beta
During the beta, some pages, features or access points may change temporarily. Page responses, information refreshes or synchronization with third-party platforms may also experience brief delays.
- Some features may display errors or incomplete messages, or actions may not produce the expected results.
- Feature names, page layouts, steps or usage restrictions may change.
- Some features being validated may be suspended, replaced or discontinued.
- The current beta version may differ from the version formally released later.
We will continue improving the platform based on system security, operational stability, actual business needs and user feedback. For significant changes that may materially affect accounts, balances, orders, production, logistics or customer data, we will make every effort to explain them through page announcements, in-platform notifications or other appropriate channels.
4. Recommendations for using the beta platform
4.1 Before submitting an order, carefully check the product model, design content, quantity, recipient details, delivery method and costs.
4.2 After you top up, pay, cancel an order, request a refund or take another important action, rely on the platform’s official records and the actual financial outcome.
4.3 If a page does not respond for a long time, displays inconsistent results or reports a failed action, first check the order and financial records. Do not repeatedly submit the same action.
4.4 Save your original design files, product information and necessary business records securely. The platform should not be the only place where you keep important original materials.
4.5 Do not give anyone your account password, SMS verification codes, payment password or other account security information. Platform staff will not request this information to investigate beta issues.
4.6 If you need to validate a special business process, contact us first. Do not submit orders with no actual production or shipping need solely to test a feature.
5. Orders, payments and after-sales service coverage
5.1 Order prices, product details, quantities and recipient details are determined by what you confirm when submitting the order and the platform’s actual records.
5.2 Orders that have been confirmed or paid for will not be changed retroactively solely because the platform later changes a page or feature.
5.3 Platform balance top ups, order payments, refunds and other financial actions are all real business transactions.
5.4 If a platform issue causes inconsistencies in order status, payment results or page displays, we will check the actual order, financial and operation records before resolving the issue.
5.5 For products eligible for after-sales service, you may still request a refund, reshipment or other resolution under the current After-sales Service Coverage and Refund Policy.
5.6 This notice does not replace or weaken order agreements already in effect, after-sales service rules or responsibilities imposed by laws and regulations.
6. Account, data and privacy protection
During the beta, the platform’s handling of account information, design artwork, recipient details, order data and other customer data remains subject to the current Terms of Service and Privacy Policy.
To identify faults, safeguard transactions and improve the platform, we may record necessary operational information and error records within the scope permitted by existing policies. This information is used only to provide services, investigate issues, maintain security, resolve disputes and fulfill legal obligations.
When reporting a problem, avoid providing unrelated personal information wherever possible. If screenshots contain recipient names, phone numbers, addresses, order amounts or other sensitive information, redact it without obscuring what is needed to assess the problem.
Submitting beta feedback does not change your rights to design artwork, images, trademarks, packaging plans or other lawful materials.
8. How to give feedback
Please contact us if a page will not open, a feature does not work properly, page content differs from actual business results, or you think a feature is likely to cause misunderstanding or incorrect actions.
To help us identify the problem faster, please describe approximately when it happened, the page, the steps you took and any messages shown. For order-related issues, you may provide the order number. Do not provide account passwords, SMS verification codes, payment passwords or store authorization keys.
WeCom: We recommend scanning the QR code to contact us
Phone: +86-158-6321-1111
Email: info@yizhou-industrial.com
When sending an email, we suggest using “Beta feedback” as the subject.
9. Feature changes and the end of the beta
This beta is expected to end on December 31, 2026. The exact date may be adjusted based on testing progress. If it changes, we will explain the change through page announcements or in-platform notifications.
Beta features may be added, changed, restricted, suspended or removed based on actual validation results. The features, page structure and workflows currently available are not guaranteed to be retained in full in the official release.
If a change affects outstanding orders, refunds, account balances or other business that has already occurred, we will continue handling it according to the relevant order records and business rules. We will not disregard existing business responsibilities solely because of feature changes.
10. How this notice relates to other rules
This page explains the platform’s beta status and usage precautions. It does not, on its own, replace or amend the Terms of Service, Privacy Policy, After-sales Service Coverage and Refund Policy or specific order agreements.
Specific rules and laws and regulations applicable to the matter govern issues involving particular orders, fees, after-sales service, personal information or the handling of customer data.
Simply viewing this page does not transfer any additional rights to your data and will not be treated as a waiver of your legal rights.